Order FAQs

Complete Your Order, Registration and Download Immediately!
Step 1
Choose a
Product
  • Technician Kit — Provides 1 project scenario and 90 days updates
  • Subscription Bundle — Provides all 3 project scenarios and 1 yr of updates
Step 2
Choose a
Project Scenario
  • Technician Kit — Select which 1 project scenario you want receive
  • Subscription Bundle — No choice required...you get them all!
Step 3
Order &
Registration
  • Technician License or Company License

You register who will be your License Owner, who will be the technical person if delegating staff use with a Company License.

Step 4 Get Started!
  • Your account is active immediately and you download everything.

Payment Options Available

You may order online for immediate payment, registration and download using a Visa, MasterCard or American Express card as you payment method. Other options for payment can be arranged but these typically can lead to a 1 week delivery delay in completing the order. You may contact us for arrangements to pay by bank wire transfers or, for US customers only, payment by check may also be arranged in most cases.

Discounts Available

We offer two types of product discounts.

VIP Discount – This provides a $25/unit discount for our returning customers using their courtesy discount to reactivate their account. This same discount is available on a first purchase for a qualified member of a sponsored group using that group’s discount code.

Group Discount – A sponsored group discount code also provides a $25/unit discount on annual renewals and upgrades to subscriptions. Note that the discounts for VIP and Group cannot be used in combination on a single purchase.

Compare License Owner Options 

Features
Comparison
Technician
License
Company
License
Accounts & Registration
Registered Owner
(non-transferable)
 Technician
Company
Registered Technician
licensed to use
 Owner is Technician
Staff member
is Technician
 Number of
Logon Accounts
 (1) Owner
(1) Owner/Manager
(1) Staff Technician
 Number of People
Licensed to Use
One 
One
Licensed Use, Reassignment or Trade-up
License Ownership
Transferable 
No
No
Required to
Reassign use
Trade-up to
Company License
Maintain Active
Subscription
Period for Use by
Registered Person
Forever
Forever
Option: Transition to 
Company License
Yes  
License Benefits Expanded in Subscriptions
 
With or Without
Subscription      
No Active
Subscription 
Active
Subscription
Individually License
Multiple Staff

 

(1) account added
per staff license
Reassign Staff
To Use Resources

 

 

Yes

Control Registrations
(Staff Logon Accounts)

 

 

Yes

Note: The elements shown above to distinguish license specific features are not a complete summary of all subscription based resources, services and benefits.

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