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Purchases and Business Issues
We welcome hearing from you, and encourage your feedback to tell us anything we are doing right, or not getting done, or even if you just want to make a suggestion. Because we do business worldwide, it helps us if you can be in touch by email as our preference to solve the time differences involved. We provide the alternative contact methods as a courtesy, and in case email is not working for some reason. We will use voice calls whenever it's the best way to solve a problem, or pursue a great idea, and to be a trusted partner in communicating with you.
Product Support and Project Consulting
Please refer to our Support page for an outline of how we provide direct support.
Our primary method to communicate concerning Swing It!! Kits and related support is via email. If we arrange a consulting project, we will establish how that will be handled, including voice support, remote support (interactive logon to your site) if you arrange for it, or even on-site support if it's that kind of project we agree to do.