Consulting
Project Consulting
- Project Consulting – You may have issues you want advice on that go beyond the scope of our project reference, and that’s not a problem. If we identify something in a pre-sales discussion that you need help with and we can provide some skill and experience to see you through it, that’s easy to arrange on a fee basis. This is intended to be wrap-around support, filling in gaps in a migration project.
How do I arrange for Consulting?
Our rates for narrow scope consulting on an hourly basis are shown on the Premium Support page.
| Interesting fact: About 50% of the people who express an interest to buy paid consulting are pleasantly surprised to realize they don’t actually need it. It’s very common that with just an email reply or short conversation we can identify the bulk of issues that you may be concerned about either with existing information in our documentation or simple directions to resource you can use. |
Strategic and Wrap-Around Project Consulting
SBSmigration.com can provide value-added consulting to IT Pros in situations where the project you have is not just a migration process like what we have outlined, but rather it includes additional scope, and therefore additional risks or complications we can help you with.
You can contact us in advance for Strategic Consulting in planning your project, or engage us for extended support during the project. Extended support could include real-time support via voice communications, remote access to the site, or even standby reservations for support if that's appropriate to ensure your project success guidelines.
Helping End-Users and Business Owners
SBSmigration.com will support our customers, and that includes if our customer isn't an IT Pro, rather is either an end-user or business owner who is doing self-support without an IT Pro involved for a project or the related services.
We want to say in advance that our preference is always to work with the most skilled individual on a project, or in a support scenario, and that's going to be the advice we offer if asked in advance about selling and supporting our product to a non-technical customer. If you are a business owner with technical skills, and you do your own IT management independently, our goal will be to treat your situation just as we would an IT Pro supported scenario, as long as that is reasonable and effective to continue with.
In most cases, we will encourage you to locate a skilled IT Pro who is local to you, rather than engage in advising you in the sort of work that is best performed on-site by an experienced professional. The reason for this is simple, recovering from a bad situation is very difficult without a skilled person on site in many situations for which we are not able to do the best job for you without being on-site.