Skilled Support & Tutorial
Our business is to help you work like an expert, to quickly learn valuable skills to complete your migration projects efficiently.
We provide you with our well researched and proven methodology and with whatever help you want from us in that process. Our documentation will guide you through a project with a predictable outcome, our tools provide leverage, our resources are unique and we will support clarifying or troubleshooting your project with you.
Our Service Goes Far Beyond a Whitepaper
Beyond your expectation of a whitepaper, we add even more value by including custom tools, resource services and support at an extremely reasonable price. It's your option to decide what works best for you and your business in how to get the most from what we can offer you. Our flagship product is the Technician Kit, but it's more than a documentation set:
- Project Guides - The project is fully documented, yet you get references and troubleshooting information as well. Our documentation starts before you migration begins by helping you audit the health and compliance of the existing server.
- Supplemental References - You will find configuration and support references available, both those we provide and those we can help you to locate when you need them through our website resources.
- Custom Tools - Lightweight scripts we provide as tools are efficient and reliable, the do tasks you could do manually, but with more accuracy and speed.
- Direct Email Support - Our unlimited direct email support included in every Technician Kit far exceeds the quality most people expect, that's what we get as feedback. Your project can work offline so you don't have the time line pressure to work on-site or with the customer down. Yet our detailed and accurate email support smooths out the wrinkles in learning the process or sorting out issues.
- Discussion Forums - Intended primarily for our subscribers, these forums provide a wealth of accurate research and troubleshooting information that is available 24x7. As the backbone resource for our policy of "pay for support only if you need it", the forum put you in touch with experienced peers and discussions monitored for accuracy as well as low-priority support responses we provide.
- Project Oriented - Our flagship product is the Technician Kit, a combination of all the items mentioned here including unlimited email support to complete your first project. We help you learn, and master the process while you work for your customer's benefit.
- Annual Subscription Option - If you prefer to have everything you may need at your fingertips, our Subscription give you use of all the project guide scenarios and all the resources at a low annual cost.
- Company or Technician Licensing - We have introduced the option to allow the license to be owned by either the Technician or the Company. The Company License ensures that your company can retain control of the assets and resources even if you change your staff, it's as simple as logging onto your subscription based account to change the logon and identification of who your new staff member is. Yet, if you are a technician ordering for your own needs, the Technician Licenses follows you where you go.
- Forever License Use - Our license gives you the option to use your materials and tools forever. You can do as many projects, servers, domains, or customers as you wish.
Learn on a Production Project
You can be working offline, offsite, and the customer is operating while you do 90% of the server migration work in advance. You won't be taking advantage of the customer to learn on their project because you can take your time without impacting their operations.
You can learn and apply Swing Migration to your professional work on the very first project, and more than pay for the kit too. If you have only one project to do, or if you just prefer to try the concepts out on one project at the lowest price to get start, the Technician Kit is ideal. Once you realize you will be doing many project during the year, you probably get the best value from a Subscription. :
- Swing It!! Technician Kit – This is ideal for your first project or only project. You get your choice of one project scenario and 90 days of benefits with active account to use the website resources, obtain updates and consider the option to convert to a subscription anytime during that period.
- Annual Subscription – For the IT Professional, you can gain immediate access to use all 4 project scenarios and a full year of benefits and updates to everything available. This combines that value of a subscription plus the Kit Owner Pack to provide you a savings of $45 USD as compared to ordering a Technician Kit plus a subscription separately.
Either approach provides you with our support and services available. If you prefer to come back for a Technician Kit whenever you need to do another project, you get our direct email support every time. If you rather work on your own, the subscription reserves the option to get support at a discount if you need it, work independently if you prefer.
For a larger IT Pro company, you might have multiple technicians you want to have learn and implement Swing Migration. For you we offer the Company License based Staff License option, allowing you to save as much as 70% per license for your additional staff while providing them the very same resources and benefits.