SUBSCRIBER BENEFITS
Our business is to help you work like an expert, to quickly learn valuable skills to complete your migration projects efficiently.
We provide you with our well researched and proven methodology and with whatever help you want from us in that process. Our documentation will guide you through a project with a predictable outcome, our tools provide leverage, our resources are unique and we will support clarifying or troubleshooting your project with you.
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Start a Subscription: Choose Your Purchase Path |
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The Duet TechPro Subscription Bundle is a single purchase that provides you immediately with the use of 3 project scenarios, a support credit and an account available for 1 year. This is called the Duet Bundle because it's actually the combined resources you can order separately with the following pair of purchases. As a two step purchasing option, a Technician Kit order begins your account with 1 project scenario, a support credit and a 90 day account for updates and support. Add the Professional Library Subscription Kit Upgrade Bundle to obtain 2 more scenarios plus extend your account 1 year. You have essentially the same result. |
First Product Purchase
Upgrade to a
Profession Library Subscription
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Build Your Subscription Resources |
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Annual Subscription Renewal The annual Subscription renewal is actually just $120/year to maintain your existing library resources. In fact, you can use this as the follow-up order to either a Technician Kit an established Subscription. With each project you do you will learn how to work a migration or upgrade process you can use over and over again. Your license provides you the "forever use" of all the materials you receive. For an IT Pro consultant, you can work as many projects, servers, domains or customers as you wish. |
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Add a Kit Scenario on Demand Subscribers can add more individual scenarios to their library at anytime, again as an unbundled option. A new option introduced for 2008 is that your subscription bundles and resource kit orders are flexible, you receive a library credit you can redeem later. This means you can use your library credits for future product. |
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Unlmited Email Support for 90 days 1:1 Expert Project Support provides you with 90 days of unlimited support by email to help you successfully complete your project. We can clarify the documentation, advise you on the best approach to your project, or assist you in troubleshooting any issues in the strategic project path outlined for you. If your project begins as a diaster recovery situation, we will help you resolve that as well! |
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Add a Scenario + Expert Project Support If you really like the Technician Kit, this is a specially priced bundle that provides both a new scenario together with an additional 1:1 Expert Project Support case (1each of the two items just above). This way you can continue to add to your library and your support credits at the best possible price. |
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| License to Use Forever
The Staff License provides a Company with the opportunity to have more than one technical person on your staff using the License Owner resources. Each Staff License is just $120/yr. These Staff Licenses share the same resources for only the annual Staff License renewal. You can reassign Staff Licenses if you need to hire a different person or change a job assignment in your business. |
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| Note: All of the products listed above are available individually after your first purchase creates your account. | |
Our Service Goes Far Beyond a Whitepaper
Beyond your expectation of a whitepaper, we add even more value by including custom tools, resource services and support at an extremely reasonable price. It's your option to decide what works best for you and your business in how to get the most from what we can offer you. Our flagship product is the Technician Kit, but it's more than a documentation set:
- Project Guides - The project is fully documented, yet you get references and troubleshooting information as well. Our documentation starts before you migration begins by helping you audit the health and compliance of the existing server.
- Supplemental References - You will find configuration and support references available, both those we provide and those we can help you to locate when you need them through our website resources.
- Custom Tools - Lightweight scripts we provide as tools are efficient and reliable, the do tasks you could do manually, but with more accuracy and speed.
- Direct Email Support - Our unlimited direct email support included in every Technician Kit far exceeds the quality most people expect, that's what we get as feedback. Your project can work offline so you don't have the time line pressure to work on-site or with the customer down. Yet our detailed and accurate email support smooths out the wrinkles in learning the process or sorting out issues.
- Discussion Forums - Intended primarily for our subscribers, these forums provide a wealth of accurate research and troubleshooting information that is available 24x7. As the backbone resource for our policy of "pay for support only if you need it", the forum put you in touch with experienced peers and discussions monitored for accuracy as well as low-priority support responses we provide.
- Project Oriented - Our flagship product is the Technician Kit, a combination of all the items mentioned here including unlimited email support to complete your first project. We help you learn, and master the process while you work for your customer's benefit.
- Annual Subscription Option - If you prefer to have everything you may need at your fingertips, our Subscription give you use of all the project guide scenarios and all the resources at a low annual cost.
- Company or Technician Licensing - We have introduced the option to allow the license to be owned by either the Technician or the Company. The Company License ensures that your company can retain control of the assets and resources even if you change your staff, it's as simple as logging onto your subscription based account to change the logon and identification of who your new staff member is. Yet, if you are a technician ordering for your own needs, the Technician Licenses follows you where you go.
- Forever License Use - Our license gives you the option to use your materials and tools forever. You can do as many projects, servers, domains, or customers as you wish.







